Returns
If you need to return or exchange your item for any reason, just ship it back to us in the same condition you received it within 30 days of purchasing. Please email us at info@kishubaby.com so we can first give you a rma (return merchandise authorization) number. We will refund your credit card for the purchase amount less shipping and handling within 7 business days of receipt of your return. For purchases made using PayPal, refunds will be credited directly to your PayPal account.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you within 7 business days.

Shipping
To return your item, first obtain a rma (return merchandise authorization) number by emailing us at info@kishubaby.com. Once you have your rma, you can mail the item to: Kishu Baby | 10401 Venice Blvd #362 | Los Angeles, CA 90034. You will be responsible for paying for your own shipping costs for returning your item. Return shipping costs are non-refundable.