Frequently Asked Questions
Please first check our FAQ. Scroll down for contact form.
What is the difference between Kishu Baby and Indi By Kishu Baby?
Our Kishu Baby mainline is made in California from premium imported Japanese muslin and sold here on kishubaby.com, Amazon, and through various wholesale accounts. About 75% of our Kishu Baby products are actually handmade which allows us to sell on Etsy as well. Our Indi By Kishu Baby line extension is beautifully and ethically made in India and is sold exclusively on Amazon. Both brands are luxuriously soft and of extreme high quality. Our Kishu Baby products are priced significantly higher due to the fact that they are made in the USA from premium imported Japanese muslin.
Why does this bib fit tight around my baby's neck?
Our kishu bib is one size fits most and depending on which style, has 3 to 4 KAM snap closures for a 2-way adjustable or 3-way adjustable neck size. For babies who are not very active yet (crawling/standing/walking), our bibs may fit snug because of all that extra cute baby fat. As your baby grows and becomes more active, his or her neck will actually become thinner and our bibs should fit beautifully! Muslin fabric will also sag/stretch over time. With the snap closed, simply pull on the bib with your finger to stretch it a bit before putting it around your baby's neck.
Can I machine wash them? Will they shrink?
Yes, our bibs are machine washable. Made from premium 100% cotton muslin imported from Japan. Not only is muslin fabric super soft, but it gets softer every time you wash it. Please keep in mind that 100% cotton muslin will shrink 8 to 10% on average. If your bib shrinks more than expected, please note that muslin will sag and stretch over time. With the snap closed, simply pull on the bib with your finger to stretch it a bit before putting it around your baby's neck.
Why does this bib look small on my baby?
Our bibs are intentionally sized smaller than most other bandana bibs on the market. If you are looking for an oversized bandana bib that fully covers your baby from neck to waist, this is not the bib for you. Our bibs are tastefully sized and look proportionate to your baby's body size when worn. We do not recommend using as a feeding bib at mealtime. Our kishu bibs are primarily a fashion accessory. As for function, it works best as a dribble bib for teething babies and as a nursing bib. You can also use as a wipe cloth and hand towel – LEARN HOW
Can I use as a feeding bib?
We won't try and stop you but we don't recommend using it as a feeding bib at meal time. Our kishu bibs are primarily a fashion accessory. As for function, it works best as a dribble bib for teething babies and as a nursing bib. You can also use as a wipe cloth and hand towel – LEARN HOW
Why is this bib so thin? It doesn't seem very absorbent.
Some of our muslin bibs are thinner than others, particularly our Reversible Solid Collection and our Organic Collection. While muslin fabric is certainly absorbent, it is also lightweight, breathable and quick to dry. With teething babies who are drooling excessively, our bib will get easily soaked. When this happens, you simply unsnap it and flip it to the reverse side. If you are looking for an extra thick and extra absorbent bib, our kishu bib is probably not going to satisfy your needs. If you are looking for a bandana bib that is luxuriously soft, adorably fashionable, tastefully sized, lightweight, breathable, durable and quick to dry, our kishu bibs are exactly what you've been searching for!
Why does my bib have tiny dark specks on it?
This is simply the nature of the fabric and an indication that no bleach or harsh chemicals were used in the production of your kishu bib.
Which payment methods are accepted?
PayPal, MasterCard, Visa, American Express, Discover, JCB, UnionPay, debit cards, and prepaid debit cards.
How will my item ship and when can I expect to receive?
We offer LOW SHIPPING RATES starting at $3.75 Domestic and $6.75 International. We ship USPS First Class or Priority Mail. First Class arrives within 2 to 4 business days in most cases. Priority Mail: 1 to 3 business days. For First Class International, delivery time varies based on destination. Please note that your First Class International delivery time can be as long as 21 business days in some instances (your package can also be held in customs which delays your delivery time even further). If you are in a rush to receive your item, you will need to choose Priority Mail International which is 6 to 10 business days on average.
How do I go about returning an item?
We accept most returns but please read our Return Policy first to see which items we accept and which ones we don't.
Are there any safety precautions for your products?
Yes. Always remove bib before bedtime or nap time. Do not leave child unattended while using bib. It may cause strangulation if bib becomes caught on another object, or it may cause suffocation if bib covers baby's nose and/or mouth.
Please use the form below to send us a message or email us at firstname.lastname@example.org. We look forward to hearing from you!
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